Privacy Policy f168 — Member Personal Data Protection

1. Introduction

Welcome to the f168 Privacy Policy. The f168 platform operates under the domain f168.ml fully committed to protecting the privacy and security of the personal information of every member and visitor to our website.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform — including the website, Android and iOS mobile apps, and all related services. It also outlines your rights regarding that personal data and how you may exercise them.

By registering or continuing to use the f168 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform.

2. Information We Collect

F168 collects personal information solely as necessary to provide a safe, fair, and high-quality service to our members. The following are the types of data we collect:

3. How We Use Your Data

Every piece of data we collect is used for specific and legitimate purposes. The following are the primary purposes for which your personal data is used:

• Account Management: Creating, verifying, and managing your member account, including a secure Login process.
• Transaction Processing: Processing all deposits and withdrawals quickly and securely through your chosen payment method.
• Identity Verification (KYC): Verifying member identities to meet legal requirements for anti-money laundering and counter-terrorism financing.
• Platform Security: Detecting and preventing fraud, hacking, and suspicious activity using our automated detection systems.
• Customer Support: Providing relevant and effective assistance whenever you reach out to our support team.
• Experience Personalization: Tailoring content, promotions, and game recommendations based on your preferences and playing habits.
• Important Communications: Sending account-related notifications, terms updates, and important security information.
• Responsible Gaming: Monitoring playing patterns to identify signs of problem gambling and offer appropriate assistance.
• Service Enhancement: Analyzing aggregated usage data to improve the platform, games, and overall user experience.
• Legal Compliance: Meeting legal obligations and reporting requirements to relevant authorities when necessary.

4. Information Sharing with Third Parties

F168 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may share necessary information with the following parties:

• Payment Service Providers: Required transaction details are shared with licensed payment processors such as FPX providers, e-wallet services, and banks to complete your deposits and withdrawals.
• Technology Partners: Game software providers and technical infrastructure partners who help us operate the platform, subject to strict confidentiality agreements.
• Regulatory Body: Information required by law or direction from competent authorities, including financial intelligence units where applicable.
• Anti-Fraud Agency: Data required to verify identity and prevent unlawful activity is shared with certified third-party identity verification services.

All third parties we work with are required to comply with privacy and data security standards equal to or exceeding those of f168 itself. They are not permitted to use your data for any purpose other than those specified.

5. Data Security

Protecting your personal data is f168's top priority. We continuously invest in the latest security technologies and processes to keep your information safe at all times.

• 256-bit SSL Encryption: All data transmitted between your device and f168 servers is protected by military-grade 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Members can enable 2FA for an additional layer of account protection.
• 24/7 Monitoring: Our security monitoring systems operate around the clock to detect any unusual activity or unauthorised access attempts.
• Secure Data Storage: All sensitive data is stored on servers protected by multi-layered firewalls and strict access controls.
• Regular Security Audits: Our platform undergoes regular penetration testing and security audits by independent third parties.
• Encrypted Passwords: Account passwords are stored as irreversible hashes that cannot be decrypted, keeping your credentials secure even in unforeseen circumstances.

6. Cookies & Tracking Technologies

F168 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device.

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences for a more comfortable experience.
• Analytics Cookies: Helping us understand how members use the platform for continuous improvement. Data is collected in aggregate and anonymized form.
• Performance Cookies: Monitoring platform speed and performance to ensure a smooth and responsive experience.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of certain parts of the platform.

7. Your Rights Regarding Personal Data

As an f168 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

8. Data Retention Period

F168 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for the duration of your active membership plus any period required by law following account closure.
• Financial Transaction Records: Retained for seven (7) years from the transaction date to fulfil financial and audit regulatory requirements.
• Security Logs: Retained for two (2) years for security investigation and fraud prevention purposes.
• Marketing Data: Retained until you withdraw consent or request deletion.
• KYC Documents: Retained for seven years after account closure in accordance with anti-money laundering requirements.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with our certified data disposal procedures.

9. Child Protection

The f168 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team immediately.

10. Privacy Policy Amendments

F168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The date of the most recent update is always displayed at the top of this page.

For significant amendments, we will endeavour to notify members via in-account notifications or email before the changes take effect. Continued use of the f168 platform after any amendment constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, our privacy team is here to help.

• Live Chat: The fastest option — available directly within the f168 platform, with a response in under 2 minutes.
• Privacy Email: [email protected] (displayed for reference only)
• Operating Hours: 24 hours a day, 7 days a week including public holidays.

We aim to respond to all privacy-related inquiries within 48 hours working. For formal data access requests, please provide your account number and valid identification to expedite the process.